privacy policy

Welcome to Knit Studio OÜ (“we”, “us”, or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit and use our website kristinaoja.com and purchase our products.

1. Information We Collect

We collect the following types of information:

• Personal details such as your name, email address, shipping address, and phone number when you place an order.

• Payment information, which is securely processed through our payment providers (WooCommerce).

• Information about your use of our website, including IP address, browser type, and cookies.

• Any additional information you provide voluntarily (for example, custom measurements or special requests).

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders.

• Communicate with you regarding your purchases and inquiries.

• Ship your orders and send invoices.

• Send you marketing emails, but only if you have given consent.

• Comply with legal requirements.

• Improve our website and services through analytics.

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with trusted partners who help us deliver products and services, such as:

• Shipping companies

• Payment processors
  These partners are required to protect your data and only use it for the purpose of providing services to us.

We may also disclose your data if required by law or legal process.

4. Data Security

We take reasonable steps to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted via HTTPS, and we work only with trusted service providers.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Correct or update your data.

• Request deletion of your personal data.

• Restrict or object to certain data processing.

• Receive your data in a portable format.

• Withdraw consent at any time if processing is based on your consent.

• File a complaint with the Estonian Data Protection Inspectorate or relevant authority.

To exercise these rights, please contact us at info@kristinaoja.com.

6. Cookies

We use cookies to enhance your browsing experience and collect anonymous usage data. By using our website, you agree to our use of cookies. For more information, please see our [Cookie Policy].

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can reach us at:

Knit Studio OÜ
Email: info@kristinaoja.com